Privacy Policy

At The Meridian is operated by Brooke Kennison Development DBA At The Meridian (“At The Meridian,” “we,” “us,” or “our”). This Privacy Policy explains what information we collect, how we use and protect it, how we handle text messaging consent, and the choices you have regarding your information.

By using our website, submitting a form, contacting us, or otherwise interacting with At The Meridian, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name
• Business name
• Email address
• Phone number
• Website URL
• Information submitted through our contact, inquiry, application, scheduling, or project forms
• Information you provide during calls, emails, text messages, or other communications with us
• Information related to services you inquire about or purchase

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website or source
• Pages visited
• Approximate location derived from IP address
• Website interaction and usage information
• Cookie and analytics data

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and project applications
• Schedule and manage discovery calls and appointments
• Communicate with prospective and existing clients
• Provide and manage our services
• Send project-related communications and updates
• Provide customer support
• Process transactions and administer our business relationship with you
• Operate, maintain, secure, and improve our website
• Understand how visitors use our website
• Measure the effectiveness of our advertising and marketing
• Prevent spam, fraud, misuse, or security issues
• Comply with applicable legal and regulatory obligations
• Send marketing communications where you have provided the appropriate consent

We do not use SMS consent as a condition of submitting an inquiry, booking a call, or purchasing services.

3. SMS Opt-In and Text Messages

If you provide your phone number and select one or both SMS consent options on our website, At The Meridian may send you text messages according to the consent option or options you selected.

Transactional and informational text messages may include project inquiry follow-up, discovery call confirmations and reminders, scheduling updates, customer support communications, and project-related communications.

Promotional and marketing text messages may include special offers, discounts, service updates, and other marketing communications from At The Meridian.

Transactional/informational SMS consent and promotional/marketing SMS consent are collected separately. Selecting either SMS consent option is optional. The consent options are not pre-selected, and SMS consent is not a condition of submitting a form, booking a call, purchasing services, or otherwise doing business with us.

Message frequency varies. Message and data rates may apply.

Reply STOP to any text message to opt out of future messages of that type. Reply HELP for assistance.

You may also contact us at brooke@atthemeridian.co for assistance.

You must be 18 years of age or older to consent to receive text messages from us.

4. Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

We do not sell, rent, or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers and subcontractors that perform services on our behalf, such as communications, customer service, website hosting, scheduling, analytics, payment processing, or other operational support, when necessary for them to provide those services to us.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking Practices

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the website, understand website usage, improve our services, and measure advertising and marketing performance.

These technologies may collect information such as your IP address, browser type, device information, pages viewed, referring source, and interactions with our website.

We may use third-party analytics and advertising technologies, including services such as Google Analytics and the Meta Pixel, where applicable.

You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

6. How We Share Information

We may share information with service providers that help us operate our business, such as providers of:

• Website hosting and maintenance
• Customer relationship management systems
• Email and text messaging services
• Scheduling and calendar services
• Analytics
• Advertising
• Payment processing
• Accounting or professional services
• Security and fraud prevention

These providers may access information only as necessary to perform services on our behalf and subject to their applicable contractual and privacy obligations.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, or others.

Nothing in this section permits the sharing of mobile phone numbers or SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes.

7. Data Security and Handling

We take reasonable administrative, technical, and organizational measures designed to protect the information we collect.

Our website uses HTTPS encryption, and we use reputable hosting, software, and service providers to support our operations. Access to business systems and personal information is limited to people and service providers who need access for legitimate business purposes.

No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.

If we become aware of a data security incident requiring notification under applicable law, we will take appropriate steps consistent with our legal obligations.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and client records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

9. Your Rights and Choices

Depending on where you live and applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information we maintain about you.

You may contact us at brooke@atthemeridian.co to make a privacy-related request.

You may unsubscribe from marketing emails by using the unsubscribe link provided in those emails.

For text messages, reply STOP to opt out or HELP for assistance.

Opting out of marketing communications does not prevent us from sending communications that are necessary to provide services you requested or otherwise administer our business relationship with you where legally permitted.

10. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

You must be at least 18 years old to consent to receive SMS communications from At The Meridian.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of websites or services operated by third parties.

We encourage you to review the privacy policies of any third-party websites or services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal obligations.

When we make changes, we will update the “Last Updated” date at the top of this page.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, contact:

Brooke Kennison Development DBA At The Meridian
Westfield, Indiana
Email: brooke@atthemeridian.co